Support

Download the installer from downloads.castle11labs.com. Run it and select the plugin formats you need. Your DAW should detect the plugin on next launch. If it does not, run a manual plugin scan from your DAW preferences.

macOS 11 (Big Sur) or later, or Windows 10 or later. 4 GB RAM minimum. 200 MB free disk space. A DAW that supports VST3, AU, or AAX.

Each purchase includes a perpetual license with two seats. A seat is one activated machine. Seats can be online, permanent offline, or temporary offline depending on how each machine is used. No subscriptions. No iLok required. The full breakdown is on our Licensing and Activation page.

Every product has a free 14-day trial: the full plugin on one machine, no card details, so you decide before you pay. Because of that there is no general money-back window, but EU and UK consumers can withdraw within 14 days of purchase for a full refund. If a product you bought will not activate, will not run on a supported system, or does not do what we said it does, email support@castle11labs.com. Our Refund Policy page has the full terms.

Yes. Machines that never connect to the internet can use a permanent offline seat, and short-term offline setups like rented live hardware can use a temporary offline seat. Standard online seats just need to see the internet about once a week, and the plugin warns you three days before anything locks. Details are on our Licensing and Activation page.

Any DAW that supports VST3, AU, or AAX. This includes Ableton Live, Logic Pro, Pro Tools, FL Studio, Studio One, Reaper, Cubase, and Bitwig. If your DAW supports one of those formats, it should work.